Iglu wins the award for 2026 Travel Trade Gazette Top Ocean Cruise Agency
- tomanddomtravel
- 1 day ago
- 1 min read
In a glittering ceremony in Victoria Warehouse, Manchester on Thursday April 23rd, 2026, Iglu won the award for 2026 Travel Trade Gazette Top Ocean Cruise Agency
Iglu.com CEO David Gooch said, ‘I am so proud of the entire Iglu team. The last 12 months have been full of challenges, some predictable, some less so, and our cruise and ski sales continue to thrive, giving us the opportunity to create incredible travel experiences for everyone who holidays with us.’
Why Iglu Won
TOP: Iglu Cruise
Why they were category champion
Judges said: “Celebrating 20 years of expertise, Iglu Cruise distinguishes itself as Europe’s largest online cruise agent, recently joining Flight Centre Travel Group in a milestone deal. The company’s level of investment in cutting-edge technology to support the customer journey, from an AI-powered knowledge bot to a shortlisting ‘Wish List’ feature, is impressive. From resolving complex mobility equipment disputes to handling sensitive mid-voyage crises, Iglu’s 120-strong expert team provides top-level service, bolstered by continuous crisis response drills. Combining record profits and extraordinary customer satisfaction rates with a move to low-carbon offices, Iglu Cruise sets a gold standard for the industry.”
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